# Refund Policy

Last Updated: June 2026

At TechServe Global Services, customer satisfaction is important to us. Please review our refund policy carefully before making a purchase.

## Software Products

Eligible software purchases are covered by a 30-Day Money-Back Guarantee.

Customers may request a refund within thirty (30) days of the original purchase date, provided the request complies with the applicable software vendor's refund requirements and licensing policies.

Refund requests submitted after 30 days from the purchase date may not be eligible for a refund.

## Services and Technical Support

Technical support, installation assistance, configuration services, troubleshooting, consultation services, and any other professional services are non-refundable once the service has been provided.

Because services are rendered based on time, expertise, and resources provided to the customer, refunds cannot be issued for completed services.

## Duplicate Charges

If you believe you have been charged more than once for the same transaction, please contact us immediately. Verified duplicate charges will be reviewed and refunded as appropriate.

## Refund Processing

Approved refunds are generally processed to the original payment method. Processing times may vary depending on your financial institution or payment provider.

## Contact Us

For refund requests or billing inquiries, please contact:

TechServe Global Services

Phone: +1 (877) 249-8283
Email: support@techserveglobalservices.com